Casa Las Ruinas values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a reservation, or communicate with us.

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When you make a reservation or complete online check-in, we may collect personal information including your name, email address, phone number, payment details, government-issued identification, and stay-related preferences. This information is collected solely for the purposes of confirming reservations, processing payments, complying with legal requirements, communicating essential stay information, and ensuring guest safety.

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Personal data may also be collected automatically when you visit our website, including IP address, browser type, device information, and usage data, through cookies or similar technologies. This data is used to improve website performance, enhance user experience, and analyze site traffic. You may adjust your browser settings to limit or disable cookies, though this may affect certain website functionalities.

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Your information may be shared with trusted third-party service providers such as booking platforms, payment processors, and identity verification services strictly as necessary to fulfill your reservation and operational needs. We do not sell or rent personal data to third parties. All partners are required to handle your information in compliance with applicable privacy and data protection laws.

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Casa Las Ruinas takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no digital transmission or storage system can be guaranteed to be completely secure.

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Guests may request access to, correction of, or deletion of their personal information, subject to legal and operational requirements. Requests can be made by contacting Casa Las Ruinas directly using the contact details provided on our website. Certain information may be retained as required by law or for legitimate business purposes.

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This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Continued use of our website or services constitutes acceptance of the revised policy.